QLTY09023 2019 INTEGRATED QUALITY
Full Title
INTEGRATED QUALITY
Transcript Title
INTEGRATED QUALITY
Code
QLTY09023
Attendance
N/A %
Subject Area
QLTY - Quality
Department
MENG - Mech. and Electronic Eng.
Level
09 - Level 9
Credit
05 - 05 Credits
Duration
Semester
Fee
€
Start Term
2019 - Full Academic Year 2019-20
End Term
9999 - The End of Time
Author(s)
Caroline Mullan
Programme Membership
SG_SPROJ_M09 201900 Master of Science in Project Management
SG_EQLTY_M09 201900 Master of Science in Quality
SG_SPROJ_O09 201900 Postgraduate Diploma in Science in Project Management
SG_SPROJ_M09 202400 Master of Science in Project Management
SG_SPROJ_O09 202400 Postgraduate Diploma in Science in Project Management
Description
This module facilitates a deep appreciation of quality from its metaphysical level to its day to day practise.
It draws from the conventional sources of standards, gurus and models as well as the broader emerging field of appreciative systems.
Learning Outcomes
On completion of this module the learner will/should be able to;
1.
Explain the fundamental principles underpinning quality.
2.
Lead an organisation's quality initiatives based on well informed current best practice.
3.
Evalute and Justify the various models and approaches for suitability in any given situation.
4.
Demonstrate a deep understanding of complex human activity systems.
5.
Apply business excellence models to facilitate self assessment, continual improvement and systems alignment/integration.
6.
Act as an inspiration and support to others on matters of quality.
Teaching and Learning Strategies
The course delivery will draw on various resources including:
- Traditional lecture.
- The students' own industrial experience.
- Work related assignments.
- Guest lecturers on topics that are topical and relevant.
Module Assessment Strategies
Assignments and Essays. 30%
Three hour terminal exam. 70%
Repeat Assessments
Listed on Moodle course page
Indicative Syllabus
Modern quality management principles:
What is quality in its various contexts?
The Quality Gurus.
Core concepts, principles and values.
The Process approach.
Deep analysis of the ISO9000 process approach with its associated core functions and principles.
Current Quality Practices.
Review of various quality ‘initiatives' approaches, techniques, tools.
Systems and systems thinking
The Deming, Ackoff, Scholtes, Gharajedaghi, and Checkland approaches to systems.
Human activity systems. Complex Adaptive Systems, Appreciative Systems.
Wheatley, Block, Pirsig.
Cystems - Kennedy.
Excellence models.
Deming Prize, EFQM, MBNQA.
Management System Maturity.
Reactive, Systematic, Aligned, Integrated.
Organisational self-assessment as a strategy for continual improvement.
Using the approaches to process and results assessment advocated in the various models.
Self-development.
The student will be prescribed two to three textbooks to read to deepen his/her appreciation of quality as a powerful medium for transformational change.
Coursework & Assessment Breakdown
Coursework & Continuous Assessment
30 %
End of Semester / Year Formal Exam
70 %
Coursework Assessment
| Title | Type | Form | Percent | Week | Learning Outcomes Assessed | |
|---|---|---|---|---|---|---|
| 1 | Essay Student's own appreciation of quality. | Coursework Assessment | Assignment | 15 % | Week 9 | 1,4 |
| 2 | Assignment Organisational Self Assessment | Coursework Assessment | Assignment | 15 % | Week 12 | 3,5 |
End of Semester / Year Assessment
| Title | Type | Form | Percent | Week | Learning Outcomes Assessed | |
|---|---|---|---|---|---|---|
| 1 | Final Exam - Written Paper | Final Exam | Closed Book Exam | 70 % | Week 15 | 2,3,4,6 |
Part Time Mode Workload
| Type | Location | Description | Hours | Frequency | Avg Workload |
|---|---|---|---|---|---|
| Lecture | Distance Learning Suite | Tutorial | 1 | Weekly | 1.00 |
Total Part Time Average Weekly Learner Contact Time 1.00 Hours
Module Resources
Non ISBN Literary Resources
Frede Jenson Integrated Management System: Combining other standards with ISO 9001 Jan 2019
Margaret J Wheatley Leadership and the New Science: Discovering Order in a Chaotic World 2016
Michael T Nobel Organisational Mastery with Integrated Management Systems 2000
Journal Resources
Listed on Moodle course page
URL Resources
Listed on Moodle course page
Other Resources
Listed on Moodle course page
Additional Information
Listed on Moodle course page