QLTY09023 2013 INTEGRATED QUALITY
Full Title
INTEGRATED QUALITY
Transcript Title
INTEGRATED QUALITY
Code
QLTY09023
Attendance
N/A %
Subject Area
QLTY - Quality
Department
MENG - Mech. and Electronic Eng.
Level
09 - NFQ Level 9
Credit
05 - 05 Credits
Duration
Semester
Fee
€
Start Term
2013 - Full Academic Year 2013-14
End Term
2019 - Full Academic Year 2019-20
Author(s)
Bob Kennedy PhD
Programme Membership
SG_EQLTY_M09 201300 Master of Science in Quality
SG_EPROJ_M09 201300 Master of Science in Project Management
SG_EQLTY_M09 201400 Master of Science in Quality
SG_SPROJ_M09 201700 Master of Science in Project Management
SG_SPROJ_M09 201700 Master of Science in Project Management
SG_SPROJ_O09 201700 Postgraduate Diploma in Science in Project Management
SG_SPROJ_M09 201700 Master of Science in Project Management
Description
This module facilitates a deep appreciation of quality from its metaphysical level to its day to day practise.
It draws from the conventional sources of standards, gurus and models as well as the broader emerging field of appreciative systems.
Learning Outcomes
On completion of this module the learner will/should be able to;
1.
Explain the fundamental principles underpinning quality.
2.
Lead an organisation's quality initiatives based on well informed current best practice.
3.
Evalute and Justify the various models and approaches for suitability in any given situation.
4.
Demonstrate a deep understanding of complex human activity systems.
5.
Apply business excellence models to facilitate self assessment, continual improvement and systems alignment/integration.
6.
Act as an inspiration and support to others on matters of quality.
Teaching and Learning Strategies
The course delivery will draw on various resources including:
- Traditional lecture.
- The students' own industrial experience.
- Work related assignments.
- Guest lecturers on topics that are topical and relevant.
Module Assessment Strategies
Assignments and Essays. 40%
Three hour terminal exam. 60%
Indicative Syllabus
Modern quality management principles:
What is quality in its various contexts?
The Quality Gurus.
Core concepts, principles and values.
The Process approach.
Deep analysis of the ISO9000 process approach with its associated core functions and principles.
Current Quality Practices.
Review of various quality ‘initiatives' approaches, techniques, tools.
Systems and systems thinking
The Deming, Ackoff, Scholtes, Gharajedaghi, and Checkland approaches to systems.
Human activity systems. Complex Adaptive Systems, Appreciative Systems.
Wheatley, Block, Pirsig.
Cystems - Kennedy.
Excellence models.
Deming Prize, EFQM, MBNQA.
Management System Maturity.
Reactive, Systematic, Aligned, Integrated.
Organisational self-assessment as a strategy for continual improvement.
Using the approaches to process and results assessment advocated in the various models.
Self-development.
The student will be prescribed two to three textbooks to read to deepen his/her appreciation of quality as a powerful medium for transformational change.
Coursework & Assessment Breakdown
Coursework & Continuous Assessment
40 %
End of Semester / Year Formal Exam
60 %
Coursework Assessment
| Title | Type | Form | Percent | Week | Learning Outcomes Assessed | |
|---|---|---|---|---|---|---|
| 1 | Assignment Presentation | Coursework Assessment | UNKNOWN | 15 % | Week 5 | 1,4,6 |
| 2 | Essay Student's own appreciation of quality. | Coursework Assessment | UNKNOWN | 15 % | Week 9 | 1,4 |
| 3 | Assignment Organisational Self Assessment | Coursework Assessment | UNKNOWN | 10 % | Week 12 | 3,5 |
End of Semester / Year Assessment
| Title | Type | Form | Percent | Week | Learning Outcomes Assessed | |
|---|---|---|---|---|---|---|
| 1 | Open Book Exam Three hour exam | Final Exam | UNKNOWN | 60 % | Week 15 | 2,3,4,6 |
Full Time Mode Workload
| Type | Location | Description | Hours | Frequency | Avg Workload |
|---|---|---|---|---|---|
| Lecture | Not Specified | Lecture | 2 | Weekly | 2.00 |
| Workshop / Seminar | Problem Based Learning Room | PBL workshop | 2 | Fortnightly | 1.00 |
Total Full Time Average Weekly Learner Contact Time 3.00 Hours
Part Time Mode Workload
| Type | Location | Description | Hours | Frequency | Avg Workload |
|---|---|---|---|---|---|
| Lecture | Distance Learning Suite | Lecture | 2 | Weekly | 2.00 |
| Tutorial | Distance Learning Suite | Tutorial | 1 | Weekly | 1.00 |
Total Part Time Average Weekly Learner Contact Time 3.00 Hours
Module Resources
Non ISBN Literary Resources
|
Authors |
Title |
Publishers |
Year |
|
Noble. M. |
Organisational Mastery with Integrated Management Systems. |
Wiley Interscience. |
2000 |
|
Lee. T. et al |
Integrated Management Systems |
John Wiley & Son |
1999 |
|
Gharajedaghi. J. |
Systems Thinking. |
Butterworth Heinemann |
1999 |
|
Checkland. P. |
Systems Thinking, Systems Practice |
John Wiley & Son |
1999 |
|
Wheatley. M. |
Leadership and the New Science. |
Berrett-Koehler Publishwers |
1999 |
Other Resources
|
Other sources of information. |
|
ISO 9000:2000 Series of Quality Management Systems. |
|
IS0 14000 Series of Environmental Management Systems. |
|
OHSAS 18001 and BS8800 Occupational Health and Safety standards. |
|
Sector specific codes/ standards e.g HACCP. |
|
Journal Articles on various Gurus. |
|
European Foundation for Quality Management [EFQM] website for excellence model material. |
|
FDA website |
|
EU directives. |
|
IMB Website (Irish Medicine Board) |
|
IEMA website (Institute of Environmental Management and Assessment) |
|
EPA website (Environmental Protection Agency) |
|
GHTF (Global Harmonisation Task Force) |
Additional Information
None