QLTY07024 2019 Quality Management Systems
Full Title
Quality Management Systems
Transcript Title
Quality Management Systems
Code
QLTY07024
Attendance
N/A %
Subject Area
QLTY - Quality
Department
MENG - Mech. and Electronic Eng.
Level
07 - Level 7
Credit
05 - 05 Credits
Duration
Semester
Fee
€
Start Term
2019 - Full Academic Year 2019-20
End Term
9999 - The End of Time
Author(s)
Mary Nolan
Programme Membership
SG_SQUAL_J07 201900 Bachelor of Science in Quality
SG_EMANM_J07 201900 Bachelor of Engineering in Manufacturing Management
SG_BBUSJ_H08 202300 Bachelor of Business (Honours) in Business with Supply Chain Management
SG_BBUSJ_B07 202300 Bachelor of Business in Business with Supply Chain Management
Description
Quality Management Systems is intended for anyone working in any manufacturing or service sector where a structured approach to product/service quality and customer satisfaction is important. It is ideally suited for those who have some experience of work life at any level and who now wish to develop a deeper understanding of the standards and approaches that facilitate and maintain quality at process and organisational level. The primary emphasis of the course is on the the ISO9000 family of Quality Management System standards but it also looks at equivalent standards in the automotive, pharmaceutical, medical device and food sectors. Related systems such as Environmental and Health and Safety get a mention in terms of similarity and opportunities for integration.
Learning Outcomes
On completion of this module the learner will/should be able to;
1.
Interpret the requirements of the various standards in the ISO9000 family of quality management system standards.
2.
Apply the process approach to any activity.
3.
Promote the quality management principles throughout the organisation.
4.
Plan and conduct audits.
5.
Indentify opportunities for an integrated approach to various management system standards.
Teaching and Learning Strategies
The course delivery will draw on various resources including:
- Traditional lecture.
- The students' own industrial experience.
- Guest lecturers on topics that are topical and relevant.
Module Assessment Strategies
Assignments.
Terminal Exam.
Repeat Assessments
as per institute procedures
Indicative Syllabus
- Introduction.
Quality at it's broadest levels from attribute to profession to culture/philosophy. - ISO9000 Family of standards.
Overview of ISO standards development process in general and ISO9000 series in particular.
ISO9004 and ISO9011.
In-depth examination of ISO9000 & ISO9001 - The quality management principles.
Their importance in promoting and sustaining a quality culture. - The Process Approach.
In-depth exploration of the process approach. - The accreditation process.
- Auditing.
The purpose and benefits of auditing.
Essential traits of auditors.
ISO19011.
Planning conducting and closing out an audit. - Review of sector specific quality management system standards and regulatory requirements.
Medical Device, Automotive, Pharmaceutical. - Review of other management system standards such as Environment and Health & Safety.
- Management system integration.
Coursework & Assessment Breakdown
Coursework & Continuous Assessment
20 %
End of Semester / Year Formal Exam
80 %
Coursework Assessment
| Title | Type | Form | Percent | Week | Learning Outcomes Assessed | |
|---|---|---|---|---|---|---|
| 1 | Assignment | Coursework Assessment | Assignment | 5 % | Week 3 | 1,2 |
| 2 | Assignment | Coursework Assessment | Assessment | 5 % | Week 7 | 1,2,3 |
| 3 | Assignment | Coursework Assessment | Assessment | 10 % | Week 11 | 1,2,3,4,5 |
End of Semester / Year Assessment
| Title | Type | Form | Percent | Week | Learning Outcomes Assessed | |
|---|---|---|---|---|---|---|
| 1 | Final written exam. | Final Exam | Closed Book Exam | 80 % | Week 16 | 1,2,3,4,5 |
Full Time Mode Workload
| Type | Location | Description | Hours | Frequency | Avg Workload |
|---|---|---|---|---|---|
| Lecture | Not Specified | lecture | 2 | Weekly | 2.00 |
| Tutorial | Flat Classroom | Tutorial | 2 | Weekly | 2.00 |
| Independent Learning | Not Specified | Independent Learning | 4 | Weekly | 4.00 |
Total Full Time Average Weekly Learner Contact Time 4.00 Hours
Online Learning Mode Workload
| Type | Location | Description | Hours | Frequency | Avg Workload |
|---|---|---|---|---|---|
| Lecture | Distance Learning Suite | Lecture | 3 | Weekly | 3.00 |
| Tutorial | Distance Learning Suite | Tutorial | 1 | Weekly | 1.00 |
Total Online Learning Average Weekly Learner Contact Time 4.00 Hours
Module Resources
Non ISBN Literary Resources
ISO9000 Family of Quality Management System Standards.
Sector specific Quality Management System Standards.
Health & Safety and Environement Standards.
Journal Resources
.
URL Resources
.
Other Resources
None
Additional Information
None