QLTY06003 2020 Quality and Production Techniques 1
This module is intended as an introductory course in Quality and Production Management and is complementary to Quality and Production Techniques 2. The role of the Production System including the Supply Chain and purchasing are introduced. The concept of Total Quality Management, Quality tools including basic Control Charts are addressed. Lean Management is also discussed.
Learning Outcomes
On completion of this module the learner will/should be able to;
Describe the production system and its various functions
Explain the roles, tasks and functions of production and quality management within the manufacturing environment.
Appreciate the role of the supply chain
Demonstrate the importance of quality within the manufacturing environment.
Use simple quality tools to analyse data.
Explain lean manufacturing
Indicative Syllabus
Introduction: Setting the scene. The concept of Input-Output diagrams to explain the role of the production system in a total organisational context.
The Production Environment: The production Environment and the Different Functional Areas. The role of production and quality management.
Supply Chain Management: What is a supply chain. Components of a supply chain. The role of purchasing
The Importance of Quality for Service and Product Organisations: Defining quality and its contribution to the success of an organisation. The quality revolution. Introduction to assessment standards - ISO9000, Baldrige Award etc.
Introduction to Quality Tools: Introduction to basic quality tools - histograms, check sheets and graphs, Scatter Diagrams, Fishbone diagrams, Run Charts, Pareto Analysis,
Lean: The philosophy of JIT. Elements of Lean. Lean manufacturing
Coursework & Assessment Breakdown
Coursework Assessment
Title | Type | Form | Percent | Week | Learning Outcomes Assessed | |
---|---|---|---|---|---|---|
1 | Continuous Assessment | Coursework Assessment | UNKNOWN | 30 % | End of Term | 1,2,3,4,5,6 |
End of Semester / Year Assessment
Title | Type | Form | Percent | Week | Learning Outcomes Assessed | |
---|---|---|---|---|---|---|
1 | Final Exam | Final Exam | UNKNOWN | 70 % | End of Term | 1,2,3,4,5,6 |
Full Time Mode Workload
Type | Location | Description | Hours | Frequency | Avg Workload |
---|---|---|---|---|---|
Lecture | Lecture Theatre | Theory | 3 | Weekly | 3.00 |
Tutorial | Lecture Theatre | Tutorial | 1 | Weekly | 1.00 |
Part Time Mode Workload
Type | Location | Description | Hours | Frequency | Avg Workload |
---|---|---|---|---|---|
Lecture | Not Specified | Lecture | 2 | Weekly | 2.00 |
Tutorial | Not Specified | Tutorial | 2 | Weekly | 2.00 |
Required & Recommended Book List
2012-12 Operations Management John Wiley & Sons
ISBN 1118323637 ISBN-13 9781118323632
The 5th edition of Operations Management continues to incorporate more of a business/qualitative focus with less emphasis on a quantitative presentation to OM. This new edition is focused on offering more problem solving hints and tips as part of the solution to most examples and solved problems throughout the book. New content changes include an increased coverage of sustainability. Each chapter has a new section that features information on how sustainability is impacting the topic of that chapter. There is a new second virtual case on Healthcare and operations management. More coverage of technology and technology examples via operations and supply chain management as well as many new/current examples such as JIT and how the automotive industry/supply chain was disrupted from the Japan earthquake.
Module Resources
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