MKTG07130 2022 Introduction to Marketing

General Details

Full Title
Introduction to Marketing
Transcript Title
Introduction to Marketing
Code
MKTG07130
Attendance
N/A %
Subject Area
MKTG - Marketing
Department
BUS - Business
Level
07 - NFQ Level 7
Credit
05 - 05 Credits
Duration
Semester
Fee
Start Term
2022 - Full Academic Year 2022-23
End Term
9999 - The End of Time
Author(s)
Aileen Brennan, Paul McWeeney
Description

The objective of this module is to provide a comprehensive introduction to the fundamental principles of marketing, covering key questions about organisations operating in both the private and public sectors. The aim will be to place the learner at the vanguard of marketing thought that shapes practice in the modern organisation. This will enable the learner derive maximum value from the teaching and learning of marketing through the provision of basic concepts and comprehensive analytical frameworks.

Such a pedagogical approach will provide a foundation for the development of key analytical and critical appraisal skills as the learner constructs an integrated view of the marketing function and operating environment. It will identify the methods by which organisations add value to their assets through the implementation of effective marketing strategy and the challenging economic climate facing business in recent times. The module will explore the shifting economic performance of organisations emerging from a post pandemic world and the rapid adoption of issues like environmental sustainability, data analytics, technology, emerging media platforms and the growing power of particular economies in the developed world.

Learning Outcomes

On completion of this module the learner will/should be able to;

1.

Distinguish between the key marketing concepts and the strategic implications of these for the modern organisation operating in both the public and private sectors

2.

Differentiate between the various forces required to gain an understanding of the internal and external environment and how they can affect the marketing management decision maker

3.

Appreciate the significance of how consumer buyer behaviour can affect the purchase decision and the analytical models that are used to evaluate the consumer decision making process

4.

Critically analyse the design of a customer-driven marketing strategy, the importance of  branding, the product life cycle and new product development

5.

Appreciate the contribution of the marketing communications process to organisational  success and the shifting communications model to communicate customer value

6.

Describe the principles governing the service management and the supplementary marketing considerations that the service encounter requires e.g. service quality and differentiation

7.

Demonstrate how the digital age is affecting both marketers and consumers and how companies have responded to powerful technologies and new media with e-business strategies

8.

Discuss how the international trade system and different economic, political-legal and cultural environments affect an organisation’s marketing decisions and how companies adapt their marketing mixes for entering different markets

9.

Critically evaluate the principles of socially responsible behaviour, explain the role of ethics to good corporate citizenship and be aware of societal criticisms of the discipline

10.

Investigate rmaterial with a marketing emphasis from referenced academic journals URL's and podcasts.

Teaching and Learning Strategies

(Hold down CTRL and click on link to access)

Teaching and Learning Strategies IT Sligo CELT page

Consider each learning outcome and how it can be achieved through your teaching, influencing the learning of students. The following list may help you think of strategies to support your students’ learning:

Academic Writing Tutorial

Accessible course material

Active Learning

Brainstorming

Buzz Groups

Case studies

Consider diverse learning abilities

Debate

Discussions

Enquiry-based learning

Feedback Loop

Fieldtrips

Flipped classroom

Group work

Inclusive teaching

Integrate prior knowledge

Interactive

Laboratory Work

Lectures

Modelling

One-minute essay

Peer-review

Planning

Presentation

Problem Solving

Reading

Reflect

Research

Short Quizzes

Silent reflection

Simulation

Specified learning activities

Team teaching

Tutorials

UDL

Use of Moodle as a repository

Workshops

Module Assessment Strategies

(Hold down CTRL and click on link to access)

Types of assessment:

Examination

Case Studies

Essays

Interviews (Oral Examinations)

Laboratory work

Multi-Choice Questions

Open Book Examination

Paper

Portfolio (or Reflective Diaries)

Podcasts

Poster (or Infographic)

Practicals

Programming (Code and Video)

Questionnaire

Video animation

Video (or Presentation)

Guidance on the assessment methods above and how to ensure equity to all students can be found in the article Don’t Panic: The Hitch-hikers Guide to Alternative Assessment.

Valuable guidance to all assessment and feedback can be found on the IT Sligo CELT Moodle Page

Tips for incorporating flexibility into assessments

Repeat Assessments

Repeat assignment or exam.

Indicative Syllabus

1.   The Nature of Marketing and the Marketing Process

  • Introduction to the discipline and a historical review of concepts and theory
  • The organisation and marketing : partnering to strengthen customer relationships
  • Appreciate the contribution of marketing at an economic and social level

 

2.  The Marketing Environment and Scenario Planning in a World Emerging Post Pandemic

  • Responding to the micro-environment
  • Responding to the macro-environment
  • Making the strategic connection – linking marketing theory to the environment in an challenging era of continuous flux

 

3.   The Dynamics of Consumer Markets and Buyer Behaviour

  • The consumer buyer behaviour model
  • Characteristics affecting purchase behaviour
  • Differing consumer behaviour across global boundaries

 

4.   Designing the Marketing Mix and a Customer-Centred Orientation

  • Market segmentation, targeting and positioning
  • Differentiation and positioning for competitive advantage
  • Communicating and delivering the chosen strategy

 

5.   Creating Value through Products and Branding Strategy

  • What constitutes a ‘product’  in a world of consumerism
  • The product life cycle, appropriate strategies and additional considerations
  • Understanding new product development strategy – creating a culture of customer centred team based innovation in organisations

 

6.   Integrated Marketing Communications and Engaging the Modern Consumer

  • The new communications landscape and shifting communications model
  • Need for an integrated marketing communications campaign – advertising, sales promotion, personal selling, public relations, direct marketing and social media strategy - best practice in an online world
  • Shaping the overall promotional mix and evaluating the effectiveness
  • Integrated marketing strategy and digitalisation of the economy


7.  The Marketing of Services

  • Nature and unique characteristics
  • Service quality and approaches to enhance customer care
  • Strategies for the marketing of service businesses

 

8.   The International Marketplace and Global Consumer in a New World

  • Deciding whether to internationalise and which markets to target
  • Doing 21st century business in a global marketing environment
  • Methods of entering and navigating challenging new market opportunities

 

9.  Sustainability: Corporate Social Responsibility and Ethical Best Practice

  • Previewing and linking the different concepts
  • Social criticisms of ethical behaviour in the marketing discipline
  • Public actions to promote sustainable practices – consumerism and sustainability
  • Business actions towards socially responsible sustainable practices

 

 

Coursework & Assessment Breakdown

Coursework & Continuous Assessment
30 %
End of Semester / Year Formal Exam
70 %

Coursework Assessment

Title Type Form Percent Week Learning Outcomes Assessed
1 Project, Case Study, Market Analysis or In-Depth Report Project Assignment 20 % Week 7 1,2,3,4
2 Presentation and Research Interview Coursework Assessment Assessment 10 % OnGoing 5,6,7,8
             

End of Semester / Year Assessment

Title Type Form Percent Week Learning Outcomes Assessed
1 Terminal Invigilated Exam Final Exam Closed Book Exam 70 % Week 15 1,2,3,4,5,6,7,8,9,10
             
             

Full Time Mode Workload


Type Location Description Hours Frequency Avg Workload
Lecture Lecture Theatre In Class Learning 3 Weekly 3.00
Group Learning Tiered Classroom Group Discussion and Independent Learning 1 Weekly 1.00
Total Full Time Average Weekly Learner Contact Time 4.00 Hours

Required & Recommended Book List

Required Reading
2020-05-20 Principles of Marketing, Global Edtion
ISBN 1292341130 ISBN-13 9781292341132

This title is a Pearson Global Edition. The Editorial team at Pearson has worked closely with educators around the world to include content which is especially relevant to students outside the United States. For principles of marketing courses that require a comprehensive text. Learn how to create value through customer connections and engagement In a fast-changing, increasingly digital and social marketplace, it's more vital than ever for marketers to develop meaningful connections with their customers. Principles of Marketing helps students master today's key marketing challenge: to create vibrant, interactive communities of consumers who make products and brands an integral part of their daily lives. To help students understand how to create value and build customer relationships, Kotler and Armstrong present fundamental marketing information within an innovative customer-value framework. Thoroughly revised to reflect the major trends impacting contemporary marketing, the 18th Edition is packed with stories illustrating how companies use new digital technologies to maximize customer engagement and shape brand conversations, experiences, and communities. Pearson Pearson MyLab Marketing is not included. Students, if Pearson Pearson MyLab Marketing is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. Pearson Pearson MyLab Marketing should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. Reach every student by pairing this text with Pearson Pearson MyLab Marketing MyLab(tm) is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student.

Recommended Reading
2020-11-24 Social Media Marketing Sage Publications Limited
ISBN 1529731984 ISBN-13 9781529731989

A fully updated edition of the award winning textbook for social media marketing. With new case studies on a number of brands including TikTok, Puma and Nespresso and an updated companion website, this book is a must for anyone studying social media marketing.

Recommended Reading
2019 Principles of Marketing Pearson Higher Education
ISBN 1292269561 ISBN-13 9781292269566

Revised edition of the authors' Principles of marketing.

Recommended Reading
2019-03-19 Foundations of Marketing
ISBN 1526847345 ISBN-13 9781526847348

The book presents an accessible introduction to marketing. Packed with examples and end of chapter case studies highlighting the real world application of marketing concepts, the book features digital marketing integrated throughout the chapters as well as a chapter on marketing planning and strategy

Recommended Reading
2019-03-29 Principles and Practice of Marketing
ISBN 152684723X ISBN-13 9781526847232

The ninth edition of McGraw-Hills leading textbook, Principles and Practice of Marketing, provides a contemporaryand modern introduction to marketing. Covering the importance of customer value alongside the 4Ps, thisauthoritative text provides students with a core understanding of the wider context of marketing operations withincompanies, illustrated with innovative examples of marketing in practice. It has been updated with the latestdevelopments, such as trends towards social and ethical marketing and cutting-edge technological change

Recommended Reading
2016 Marketing
ISBN 1292146508 ISBN-13 9781292146508
Recommended Reading
1998-06-01 Competitive Strategy Free Press
ISBN 0684841487 ISBN-13 9780684841489

Now nearing its sixtieth printing in English and translated into nineteen languages, Michael E. Porter's Competitive Strategy has transformed the theory, practice, and teaching of business strategy throughout the world. Electrifying in its simplicitylike all great breakthroughsPorters analysis of industries captures the complexity of industry competition in five underlying forces. Porter introduces one of the most powerful competitive tools yet developed: his three generic strategieslowest cost, differentiation, and focuswhich bring structure to the task of strategic positioning. He shows how competitive advantage can be defined in terms of relative cost and relative prices, thus linking it directly to profitability, and presents a whole new perspective on how profit is created and divided. In the almost two decades since publication, Porter's framework for predicting competitor behavior has transformed the way in which companies look at their rivals and has given rise to the new discipline of competitor assessment. More than a million managers in both large and small companies, investment analysts, consultants, students, and scholars throughout the world have internalized Porter's ideas and applied them to assess industries, understand competitors, and choose competitive positions. The ideas in the book address the underlying fundamentals of competition in a way that is independent of the specifics of the ways companies go about competing. Competitive Strategy has filled a void in management thinking. It provides an enduring foundation and grounding point on which all subsequent work can be built. By bringing a disciplined structure to the question of how firms achieve superior profitability, Porters rich frameworks and deep insights comprise a sophisticated view of competition unsurpassed in the last quarter-century.

Module Resources

Non ISBN Literary Resources
Journal Resources

Academy of Marketing Science Review

Business Horizons

Bloomberg

Californian Management Review

Corporate Responsibility Journal

European Journal of Marketing

Emerald, Factfinder, Infotrac Onefile, Infotrac Newspaper and Science Direct

Harvard Business Review

Journal of International Marketing

Journal of the Academy of Marketing Science

Journal of Marketing Research

International Journal of Research in Marketing

Irish Marketing Review

Journal of Change Management

Journal of Consumer Research

Journal of Strategic Marketing

Journal of World Business

Long Range Planning

Management Decision

MIT Sloan Management Review

Thunderbird International Review

Strategic Management Journal

Financial Times 

Sunday Business Post Archives

European Case Clearing House

URL Resources

Multiple relevant links and appropriate URL's will be referenced during class and group sessions.

Other Resources
Additional Information