MGMT08033 2019 Operations Management
This module gives an insight into the activities associated with the creation of a product or service. Operations Management is one of the core functions of any business.
Operations management is important. It is concerned with creating the services and products upon which we all depend. And all organisations produce some mixture of services and products, whether that organisation is large or small, manufacturing or service, for profit or not for profit, public or private. Thankfully, most companies have now come to understand the importance of operations. This is because they have realised that effective operations management gives the potential to improve both efficiency and customer service simultaneously. But more than this, operations management is everywhere, it is not confined to the operations function. All managers, whether they are called Operations or Marketing or Human Resources or Finance, or whatever, manage processes and serve customers (internal or external). This makes at least part of their activities ‘operations’.
Operations management is also exciting. It is at the centre of so many of the changes affecting the business world – changes in customer preference, changes in supply networks brought about by internet-based technologies, changes in what we want to do at work, how we want to work, where we want to work, and so on. There has rarely been a time when operations management was more topical or more at the heart of business and cultural shifts.
Operations management is also challenging. Promoting the creativity which will allow organisations to respond to so many changes is becoming the prime task of operations managers. It is they who must find the solutions to technological and environmental challenges, the pressures to be socially responsible, the increasing globalisation of markets and the difficult to- define areas of knowledge management.
Learning Outcomes
On completion of this module the learner will/should be able to;
Apply the principles of operations management to a variety of businesses and organisations.
Identify the steps involved in process design and appreciate the different types of process layout.
Communicate the concept of operations networks and supply chain management.
Display an understanding of Lean operations.
Apply quality tools and techniques
Teaching and Learning Strategies
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Module Assessment Strategies
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Repeat Assessments
Repeat Exam
Indicative Syllabus
Introduction to Operations Management: operations within an organisation. The process transformation model. Types of operations. The activities and role of operations managers. Operations performance objectives.
Design in Operations Management: The volume -variety effect on operations design. The network perspective. Long-term capacity management. The layout procedure. The basic layout types. Detailed design of the layout.
Planning and Control - Capacity, Inventory and Supply Chain: the nature of planning and control. Planning and control activities. Capacity planning and control. Alternative capacity plans. Inventory planning and control. The volume decision. The timing decision. Supply chain planning and control. Supply chain management.
ERP and Lean: What is MRP, MRPII and ERP. MRPII calculations. The Lean philosophy. Lean techniques.
Indicative Work
Layout Design: Product, Process, Cellular Layout
Planning and Control Calculations: Sequencing, Scheduling, Utilisation etc.
Inventory Control: ABC Analysis. Stock Turns
Coursework & Assessment Breakdown
Coursework Assessment
Title | Type | Form | Percent | Week | Learning Outcomes Assessed | |
---|---|---|---|---|---|---|
1 | Continuous Assessment | Coursework Assessment | Assignment | 10 % | Week 4 | 1,2 |
2 | Assignment 2 | Coursework Assessment | Assignment | 10 % | Week 9 | 4,5 |
End of Semester / Year Assessment
Title | Type | Form | Percent | Week | Learning Outcomes Assessed | |
---|---|---|---|---|---|---|
1 | Final Exam | Final Exam | UNKNOWN | 80 % | End of Term | 1,2,3,4,5 |
Full Time Mode Workload
Type | Location | Description | Hours | Frequency | Avg Workload |
---|---|---|---|---|---|
Independent Learning | Not Specified | independent learning | 4 | Weekly | 4.00 |
Lecture | Lecture Theatre | Fulltime lecture | 3 | Weekly | 3.00 |
Online Learning Mode Workload
Type | Location | Description | Hours | Frequency | Avg Workload |
---|---|---|---|---|---|
Tutorial | Not Specified | Turorial | 1 | Weekly | 1.00 |
Independent Learning | Not Specified | Independent | 5 | Weekly | 5.00 |
Lecture | Not Specified | Online lecture | 1 | Weekly | 1.00 |
Required & Recommended Book List
2016-05-12 Operations Management
ISBN 1292098678 ISBN-13 9781292098678
Module Resources
Authors |
Title |
Publishers |
Year |
Slack N, Brandon-Jones, Johnston R |
Essentials of Operations Management, |
Prentice Hall |
2011 |
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None
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