MGMT07026 2022 Operations Management 2

Examine the basic planning techniques needed to translate demand into operational activity.

Describe and evaluate the methods used by organisations in all sectors to procure, handle and store the materials that they need.

Measure the capability of a process and describe and evaluate techniques used to improve operational performance

Interpret the unique features of Projects, evaluate key stages in project management and be capable of applying project planning and control techniques

Perceive and evaluate the challenges faced by operations managers at present and in the future.

• Lectures and class discussion to develop an understanding of OM concepts and practices.
• Accessible course material such as lecture notes and supporting readings, case studies and video links available on Moodle.
• Active Learning applied in tutorials to discuss lecture material, industry developments and case studies.
• Company case studies to give students an understanding of the practice of OM in organisations.
• Flipped classroom in providing students with required reading material for classroom discussion.
• Group research project to to develop students' teamwork and research skill and to compare and critically assess the practice of OM in industry-leading organisations.

MC Quizzes in weeks 2, 4, 6 and 8 to encourage reading on the topics and to assess understanding of the concepts

Final written exam to get an overall assessment of student understanding of concepts and to give them an opportunity to demonstrate competence in the application of the techniques. 

Repeat continuous assessment and/or final exam

The nature of planning and control in operations management

• The role and connection between planning and control fuctions in operations
• Supply and demand and operational planning and control
• Planning and control activities

Capacity planning and control processes and techniques

• Measuring capacity in manufacturing and services
• Capacity Management Strategies
• Planning capacity levels

Inventory planning and control processes and techniques

• The advantages and disadvantages of inventory
• Decisions on inventory management: when and how much to order
• Types of inventory
• Measuring inventory

Supply chain planning and control processes and techniques

• Procurement role and strategies
• Logistics and physical distribution
• The nature and importance of supply chain relationships
• The Bullwhip Effect

Lean Synchronisation

• The lean philosophy: Eliminate waste, total employee involvement, continuous improvement
• Lean techniques for managing operations
• Lean methods for planning and control

Project planning and control processes and techniques

• Understanding projects
• Stages in project management
• Project planning and control techniques

Quality Management

• Approaches to defining quality
• Gap theory of quality
• Measuring quality
• Quality control decisions and approaches

Operations improvement techniques

• The importance of improvement
• Approaches and techniques for operations improvement
• Prioritising and measuring improvement objectives