INSU07012 2022 Personal General Insurance 1 (Theory)

Identify and evaluate a consumer's insurance needs; taking account of up-to-date knowledge of products and insurance providers

Analyse the information gathered and develop effective solutions to meet the risks faced by the consumer; with required documentation; while highlighting the issues that are of particular importance to a range of personal general (including PMI) insurance.

Display specialist knowledge of the scope of personal lines and private medical insurance products available in the Irish market.

Demonstrate the step-by-step procedures involved in insurance claims.

This module is delivered with a blend of self-directed study supplemented by e-learning resources such as online lectures and webinars The teaching and learning modes will include:

Textbook

Dedicated Textbooks for each module in hard copy and downloadable format updated annually to reflect changes in legislation and regulation.  Summaries of each chapter will be provided highlighting key topic areas.

How-To Guides

A range of ‘how to’ guides including a glossary of terminology in Insurance and exam support

Synchronous and Asynchronous Lectures

Online lectures utilise lecture notes with extra reading material. Links from tutorials to textbooks for easy access and review In these sessions.

In-class discussion

The in-class discussion will be used to encourage conversation and debate and to support students to build their networks and apply their learning in their workplace.

Quitch - Gamification App
A gamification app to allow students to test their knowledge on each chapter of the textbook. 

Online Resources

Infographics, videos, and podcasts, Mock Exams and Questions

This module will be assessed 100% by final MCQ examination.

The repeat assessment will be 100% final MCQ examination.

LO1 KNOWING THE CONSUMER AND SUITABILITY

• Describe the main items of information about a consumer that should be sought before providing advice about a general insurance policy.
• Explain the criteria used to make recommendations to consumers with regard to both insurance products and insurers.
• Outline the scope of a statement of suitability used to detail the reasons underlying any advice given to the consumer regarding a general insurance policy.

LO2 & LO3 MOTOR INSURANCES

• Demonstrate the legal basis for motor insurance practice, the scope and limitations of different private motor insurance covers and standard options available.
• Outline the questions that encourage the consumer to disclose the necessary material information to enable advisers to provide them with the most appropriate private motor insurance product.
• Demonstrate the scope and limitations of motorcycle, guaranteed asset protection (GAP) and vans/light commercial vehicle cover.

LO2 & LO3 HOUSEHOLD INSURANCES – DEFINITIONS, INSURABLE VALUES AND INFORMATION GATHERING

• Explain the scope of, and variations in, definitions used in household insurance and demonstrate the means of establishing accurate sums insured under household policies.
• Explain the questions that will encourage consumers to disclose the necessary material information to enable advisers to provide them with the most appropriate household insurance product.

LO2 & LO3 HOUSEHOLD INSURANCES

• Describe and apply the scope and limitations of different household buildings and contents insurance covers and standard options available.
• Outline the scope and limitations of different specialist insurance policies.

LO2 & LO3 TRAVEL AND PROTECTION INSURANCES

• Demonstrate the scope and limitations of travel and personal accident and sickness insurance covers in order for consumers to be provided with the most appropriate products in these classes of insurance.
• Outline and apply the range of insurers' risk-related health products and services.
• Demonstrate the scope and limitations of payment protection insurance.

LO2 & LO3 PRIVATE HEALTH INSURANCE

• Illustrate the private health insurance principles and minimum benefit regulations that impact on the scope of cover these products provide.
• Describe the scope and limitations of different private health insurances covers and the standard options available and identify questions that encourage the consumer to disclose the necessary material information to enable advisers to provide them with the most appropriate private health insurance product.
• Identify and apply the tax treatment of medical expenses and private health insurance premiums and benefits and outline the rules for transferring between private health insurers.

LO4 THE CLAIMS PROCESS

• Identify the stages of the claims process and demonstrate the role of the intermediary in this process.
• Demonstrate the general insurance claims process and explain the roles and responsibilities of all parties throughout this process