HRM08011 2022 People Management Skills 1

Discuss the role of people management skills in successful organisations.

Critically evaluate current theory and practice in relation to the role of emotional intelligence and self awareness in effective people management

Formulate creative and effective strategies and solutions with regard to people management issues.

Critically assess one's own people management skills and identify strategies to improve and develop them.

Develop and effectively conduct a 20 minute interview in relation to a business related scenario

Effective teaching and learning strategies will evolve as the module is delivered. However, it is expected that lectures (live, virtual, and/or recorded) will be combined with practical skills workshops. Videos, occasional guest speakers and problem-based learning will be core to this module. The application and practice of skills will be a core teaching and learning strategy of this module.

The assessment for this module will be continuous. Assessments will incorporate both the development of appropriate strategies, based on an understanding of best practice, and the application of these strategies through an assessment of skills in role play exercises as appropriate.

Repeat assessments will be developed to align with failed components

LO 1-5: The professional manager as a leader of people

• The relationship between leadership and management.
• Effective leadership behaviours.

LO1,2,4: The role of emotional intelligence in people management and leadership

• Emotional Intelligence.
• The components of emotional intelligence.
• Leadership and emotional intelligence.

LO 1,3,4 Personal skills of self awareness and personal development planning

• Developing self awareness.
• Self awareness exercises.
• Reflection on personal levels of emotional intelligence.
• Personal development planning.

LO 2,3,5 Interviewing theory

• The interview process.
• Roles and types of interviews.
• Interview design and preparation.
• Questioning techniques.
• Active listening.
• Interview assessment.

LO 3,5 Interviewing skills development

Development of skills in

• Interview design and preparation.
• Questioning techniques.
• Active listening.
• Interview assessment.
• Interviewing practice.