HRM08011 2022 People Management Skills 1

General Details

Full Title
People Management Skills 1
Transcript Title
People Management Skills 1
70 %
Subject Area
HRM - Human Resource Management
MKTS - Marketing, Tourism & Sport
08 - NFQ Level 8
05 - 05 Credits
Start Term
2022 - Full Academic Year 2022-23
End Term
9999 - The End of Time
Mary Gilmartin, Aileen Brennan, Caroline Casey
Programme Membership
SG_BSPOR_H08 202200 Bachelor of Business (Honours) in Sport with Business SG_BBUSI_K08 202200 Bachelor of Business (Honours) in Business L8 (Add-on) DoMTS SG_BBUSI_K08 202200 Bachelor of Business (Honours) in Business L8 (Add-on) DoMTS SG_BBMTS_K08 202200 Bachelor of Business (Honours) in Business with Marketing (Add on) SG_BSPOR_K08 202200 Bachelor of Business (Honours) in Sport with Business (Add-on) SG_BGENE_K08 202200 Bachelor of Business (Honours) in General Business (Add-on) SG_BSPOR_H08 202400 Bachelor of Business (Honours) in Sport with Business SG_BSPOR_K08 202400 Bachelor of Business (Honours) in Sport with Business (Add-on)

This module is designed to develop the student's people management skills in a variety of professional people management contexts. It will provide the student with a solid grounding in current theory and practice, specifically in the areas of emotional intelligence, self awareness and interviewing skills. In addition students will actively develop their self awareness and personal reflective skills, and their expertise and skills in interviewing practice. 

Learning Outcomes

On completion of this module the learner will/should be able to;


Discuss the role of people management skills in successful organisations.


Critically evaluate current theory and practice in relation to the role of emotional intelligence and self awareness in effective people management


Formulate creative and effective strategies and solutions with regard to people management issues.


Critically assess one's own people management skills and identify strategies to improve and develop them.


Develop and effectively conduct a 20 minute interview in relation to a business related scenario

Teaching and Learning Strategies

Effective teaching and learning strategies will evolve as the module is delivered. However, it is expected that lectures (live, virtual, and/or recorded) will be combined with practical skills workshops. Videos, occasional guest speakers and problem-based learning will be core to this module. The application and practice of skills will be a core teaching and learning strategy of this module.

Module Assessment Strategies

The assessment for this module will be continuous. Assessments will incorporate both the development of appropriate strategies, based on an understanding of best practice, and the application of these strategies through an assessment of skills in role play exercises as appropriate.

Repeat Assessments

Repeat assessments will be developed to align with failed components

Indicative Syllabus

LO 1-5: The professional manager as a leader of people

  • The relationship between leadership and management.
  • Effective leadership behaviours.

LO1,2,4: The role of emotional intelligence in people management and leadership

  • Emotional Intelligence.
  • The components of emotional intelligence.
  • Leadership and emotional intelligence.

LO 1,3,4 Personal skills of self awareness and personal development planning

  • Developing self awareness.
  • Self awareness exercises.
  • Reflection on personal levels of emotional intelligence.
  • Personal development planning.

LO 2,3,5 Interviewing theory

  • The interview process.
  • Roles and types of interviews.
  • Interview design and preparation.
  • Questioning techniques.
  • Active listening.
  • Interview assessment.

LO 3,5 Interviewing skills development

Development of skills in

  • Interview design and preparation.
  • Questioning techniques.
  • Active listening.
  • Interview assessment.
  • Interviewing practice.

Coursework & Assessment Breakdown

Coursework & Continuous Assessment
100 %

Coursework Assessment

Title Type Form Percent Week Learning Outcomes Assessed
1 Essay Coursework Assessment Assignment 25 % Week 5 1,2
2 Reflective Journal Coursework Assessment Assignment 25 % Week 7 2,4
3 Interview Skills Preparation & Practice Coursework Assessment Group Project 50 % Week 12 3,5

Full Time Mode Workload

Type Location Description Hours Frequency Avg Workload
Lecture Flat Classroom Lecture 2 Weekly 2.00
Supervision Flat Classroom Practical Skills Development Workshop 2 Weekly 2.00
Independent Learning UNKNOWN Independent reading & project work 4 Weekly 4.00
Total Full Time Average Weekly Learner Contact Time 4.00 Hours

Required & Recommended Book List

Required Reading
2021 Interpersonal Skills in Organizations McGraw-Hill Education
ISBN 1264072848 ISBN-13 9781264072842
Required Reading
2022 Skilled Interpersonal Communication Routledge Taylor and Francis Group
ISBN 1032008784 ISBN-13 9781032008783
Recommended Reading
2020 Developing Management Skills Mylab Management With Pearson Etext Access Card Pearson
ISBN 0135229847 ISBN-13 9780135229842
Recommended Reading
2000 Interviewing, A Practical Guide for Students and Professionals University of New South Wales Press
ISBN 1921410701 ISBN-13 9781921410703
Recommended Reading
2016 Essential Interviewing: A Programmed Approach to Effective Communication Cengage Learning
ISBN 1305271505 ISBN-13 9781305271500
Recommended Reading
20/11/2022 Emotional Intelligence Personnel Publications
ISBN 190694606X ISBN-13 9781906946067

Module Resources

Non ISBN Literary Resources


Journal Resources

People Management Journal, CIPD

Harvard Business Review

URL Resources

Other Resources


Library Resources

Training DVD:  Emotional Intelligence, Daniel Goleman 

Skills Training DVD:  Practical Leadership Skills, CIPD 2009

Skills Training DVD: Selection Interviewing Skills, CIPD, 2009

Additional Information

Book, journal, website, and other resources may alter and extend as the programme progresses.