COMM07011 2009 Human Relations & Personal Development
Full Title
Human Relations & Personal Development
Transcript Title
Human Relations & Personal D.
Code
COMM07011
Attendance
N/A %
Subject Area
COMM - Communication
Department
MENG - Mech. and Electronic Eng.
Level
07 - NFQ Level 7
Credit
05 - 05 Credits
Duration
Semester
Fee
€
Start Term
2009 - Full Academic Year 2009-10
End Term
9999 - The End of Time
Author(s)
Tom OCallaghan
Programme Membership
SG_EQUAL_J07 200900 Bachelor of Science in Quality
SG_EQUAL_H08 200900 Bachelor of Science (Honours) in Quality Management & Tech
SG_EENGI_B07 200900 Bachelor of Science in Engineering Management
SG_EQUAL_B07 200900 Bachelor of Science in Quality Engineering
Description
The student will have a much greater appreciation of the range of Human Resources dimensions from a personal perspective. These include presentation skills, effective communications, conflict and its resolution and ethical issues from a company or business perspective.
Learning Outcomes
On completion of this module the learner will/should be able to;
1.
Recognise the reasons why we communicate, understand transactional analysis and appreciate the importance of communication in the development of the Self Concept
2.
Recognise different types of leadership and the appropriate circumstances for their use.
3.
Demonstrate an understanding of human motivation through the interpretation and application of various schools of thought
4.
Define conflict, recognise its manifestations and participate in conflict resolution.
5.
Identify different modes of behaviour and recognise the benefits of Assertiveness
6.
Practice Time Management both in one's personal and professional lives.
7.
Recognise the impact of ‘change' and develop ways of managing resistance to change
8.
Recognise the need to uphold high ethical standards in the performance of one's duties
9.
Participate successfully in a job search.
10.
Make an oral presentation using appropriate technology
Indicative Syllabus
- Communication - reasons for, definition of, development of self concept, roles, transactional analysis.
- Leadership - trait theories, behavioural, situational and contingency models, transactional, transformational, adaptive, connective, dispersed theories of leadership.
- Motivation - Scientific, Humanist and Cognitive theories.
- Conflict - Definitions of conflict, Sources of conflict, conflict management, disclosure and feedback, negotiation techniques.
- Behaviour modes - assertion, passivity and aggressive behaviour
- Planned change, types of change, factors affecting change, managing resistance to change.
- Time management - Types of ‘time', tactical and strategic planning
- Ethics - Schools of Thought: Deontology, Utilitarianism, Teleology, Egoism; Ethical Relativism, Corporate Social Responsibility.
- Job search - 3 point plan, personal and professional skills, CV, Covering Letter, structured interview approach.
Coursework & Assessment Breakdown
Coursework & Continuous Assessment
50 %
End of Semester / Year Formal Exam
50 %
Coursework Assessment
| Title | Type | Form | Percent | Week | Learning Outcomes Assessed | |
|---|---|---|---|---|---|---|
| 1 | Continuous Assessment CA | Coursework Assessment | UNKNOWN | 50 % | OnGoing | 1,2,3,4,5,6,7,8,9,10 |
End of Semester / Year Assessment
| Title | Type | Form | Percent | Week | Learning Outcomes Assessed | |
|---|---|---|---|---|---|---|
| 1 | Final Exam Final exam | Final Exam | UNKNOWN | 50 % | End of Year | 1,2,3,4,5,6,7,8,9,10 |
Part Time Mode Workload
| Type | Location | Description | Hours | Frequency | Avg Workload |
|---|---|---|---|---|---|
| Lecture | Distance Learning Suite | Theory | 1 | Weekly | 1.00 |
| Tutorial | Distance Learning Suite | practical | 1 | Weekly | 1.00 |
Total Part Time Average Weekly Learner Contact Time 2.00 Hours
Module Resources
Non ISBN Literary Resources
|
Authors |
Title |
Publishers |
Year |
|
McClave Henry |
Communication for Business |
Gill and McMillan |
2004 |
|
|
|
|
2003 |
|
O'Hair |
Strategic Communication |
Haughton Mifflin |
2005 |
|
McKenna, Eugene |
Business Psychology and Organisational Behaviour |
Psychology Press |
2000 |
|
Hargie Owen & Dickson, David |
Skilled Interpersonal Behaviour |
Routledge |
2004 |
|
Boddy David & Patton Robert |
Management |
Prentice Hall |
1998 |
|
Cameron Ester Green Mike |
Making Sense of Change |
Kogan Page |
2004 |
|
Burton Graeme & Dimbleby Richard |
Between Ourselves An introduction to Interpersonal Communication |
Arnold |
1995 |
|
Beck, Bennett & Wall |
AS Communication Studies An Essential Introduction |
Routledge |
2003 |
Other Resources
None