COMM06078 2024 Teambuilding and Communication Skills
The aim of this module is to introduce the theory and practice of communication in the context of working within a team or small group. Through interactive workshops learners will engage in developing critical thinking and creative skills.
Learning Outcomes
On completion of this module the learner will/should be able to;
Evaluate the communication behaviour of individuals and groups.
Collaborate effectively in groups, teams and meetings.
Demonstrate decision-making, critical thinking and creativity tools.
Apply information tools and communication aids in a work-based context.
Teaching and Learning Strategies
This module will be delivered from a problem-based learning approach.
Module Assessment Strategies
This module will be delivered through problem-based learning and the assessment will address the individual student's participation in the group process and the product of the group's activities. The emphasis will be on project work and performance evaluation.
Repeat Assessments
Students will be required to complete a portfolio or to repeat attend the group assessment as determined by performance.
Indicative Syllabus
1. Communication Behaviour:
- Explain the Communication Process including communication media, noise and perception.
- Examine communication behavioural styles including transactional analysis, assertive, aggressive and passive behaviour.
- Appreciate how groups and teams develop, types of roles and the factors that influence group communication.
2. Facilitation Skills:
- Define facilitation in a group communication context.
- Practice active listening.
- Explore conflict management and consensus building.
3. Decision-making and Creative Thinking Tools:
- Appreciate the decision-making process.
- Introduce and explore the concept of creativity.
- Display creative thinking tools like Brainstorming, Nominal Group Technique, Mindmapping and De Bono's Six Thinking Hats.
- Types of reasoning, making arguments and counter-arguments and critical thinking.
4. Effective Presentations:
- Awareness of types of presentations.
- Appreciate the structure of an audience-centred presentation.
- Demonstrate competent and effective use of communication aids.
- Outline strategies for managing anxiety.
Coursework & Assessment Breakdown
Coursework Assessment
Title | Type | Form | Percent | Week | Learning Outcomes Assessed | |
---|---|---|---|---|---|---|
1 | Group Project creative exercise e.g. forming a company | Coursework Assessment | Group Project | 30 % | OnGoing | 1,2,3,4 |
2 | Presentation using Communication Aids | Coursework Assessment | Performance Evaluation | 30 % | Week 10 | 1,3,4 |
3 | Continuous Assessment: games, activities & role plays | Coursework Assessment | Assessment | 15 % | OnGoing | 1,2,3 |
4 | Reflection Exercise | Coursework Assessment | Essay | 25 % | End of Semester | 2,3,4 |
Full Time Mode Workload
Type | Location | Description | Hours | Frequency | Avg Workload |
---|---|---|---|---|---|
Tutorial | Flat Classroom | Problem-based Learning | 2 | Weekly | 2.00 |
Tutorial | Flat Classroom | Tutorial | 1 | Weekly | 1.00 |
Independent Learning | UNKNOWN | Self Study | 3 | Weekly | 3.00 |
Required & Recommended Book List
2009-11-01 The Business Skills Handbook Chartered Institute of Personnel & Development
ISBN 1843982188 ISBN-13 9781843982180
Employers are criticizing the lack of transferable skills that new graduates have and the pressure is on for business schools to produce graduates with employable skills. UK 'Widening Participation' initiatives have also resulted in students with a wider variety of learning experiences and abilities. "The Business Skills Handbook" will equip business students with the study skills, interpersonal skills and professional skills that they need for successful study and employment. The text is packed with examples and case studies relevant to a range of business settings, including HRM, marketing and finance, so that students can truly understand how the skills they are learning apply in practice.
2016-07-12 Essential Study and Employment Skills for Business and Management Students Oxford University Press
ISBN 0198724004 ISBN-13 9780198724001
Essential Study and Employment Skills for Business and Management Students offers a comprehensive, one-stop guide that will equip you with all the necessary skills needed to enhance your success both during university and in your future working environment. It covers all the core areas associated with business and management degrees, and offers a unique focus on employability to ensure that you can translate the skills you acquire into professional practice.
This third edition has been fully revised to include a new group activity in each chapter, as well as updated activities throughout to reinforce the skills introduced in each chapter. The content and structure of the book has been updated to focus more effectively on core areas such as the use of quantitative data, and the development of professional skills and employability.
With the main focus of the book firmly on active experimentation and reflection, Essential Study and Employment Skills for Business and Management Students remains unparalleled as a resource to support, encourage, and develop business and management students throughout their time at university and beyond.
Online Resource Centre:
For students:
Selected activities from the text (including templates to complete online)
Answer guidance on writing style and using a narrative approach
Critical incidents log
Excel workbook to provide additional support in areas such as constructing pie charts, bar charts, and line charts
Information on using Excel in data analysis
Web links
YouTube channel featuring relevant videos on skills, including interviews with students and graduates that accompany the book
For lecturers:
PowerPoint slides
Module Resources
Posing Problems 5th ed McCann, M. Mannion, U. 2011
Communications for Business 4th edition McClave, H 2008 Gill & MacMillan
Critical Thinking Skills Cottrell, S. 2005 Palgrave Study Skills
Moodle http://itsligo.learnonline.ie/course/view.php?id=421
Library based resources; newspapers, journals and databases.
Games, case studies and role plays.