COMM06078 2022 Teambuilding and Communication Skills

General Details

Full Title
Teambuilding and Communication Skills
Transcript Title
Teambuilding and Comm Skills
75 %
Subject Area
COMM - Communication
BUS - Business
06 - NFQ Level 6
05 - 05 Credits
Start Term
2022 - Full Academic Year 2022-23
End Term
9999 - The End of Time
Cathy OKelly, Kerry Dolan, Mairead McCann
Programme Membership
SG_BADMN_B07 202200 Bachelor of Business in Business Administration SG_BTOUR_H08 202200 Bachelor of Business (Honours) in Tourism with Event Management SG_BMARK_H08 202200 Bachelor of Business (Honours) in Marketing SG_BMKTG_B07 202200 Bachelor of Business in Marketing SG_BFINA_H08 202200 Bachelor of Business (Honours) in Finance and Investment SG_BBUSJ_B07 202200 Bachelor of Business in Business SG_BBUSI_C06 202200 Higher Certificate in Business in Business SG_BFINA_B07 202200 Bachelor of Business in Finance and Investment SG_BBUSL_C06 202200 Higher Certificate in Business in Business Administration SG_BBUSM_C06 202200 Higher Certificate in Business in Business Studies SG_BBUSB_H08 202200 Bachelor of Business (Honours) in Business SG_BBUSG_B07 202300 Bachelor of Business in General Business SG_BTORE_B07 202300 Bachelor of Business in Tourism with Event Management SG_BINTM_B07 202300 Bachelor of Business in International Tourism with Event Management

The aim of this module is to introduce the theory and practice of communication in the context of working within a team or small group. Through interactive workshops learners will engage in developing critical thinking and creative skills.

Learning Outcomes

On completion of this module the learner will/should be able to;


Evaluate the communication behaviour of individuals and groups.


Collaborate effectively in groups, teams and meetings.


Demonstrate decision-making, critical thinking and creativity tools.


Apply information tools and communication aids in a work-based context.

Teaching and Learning Strategies

This module will be delivered from a problem-based learning approach.

Module Assessment Strategies


This module will be delivered through problem-based learning and the assessment will address the individual student's participation in the group process and the product of the group's activities. The emphasis will be on project work and performance evaluation.

Repeat Assessments

Students will be required to complete a portfolio or to repeat attend the group assessment as determined by performance. 

Indicative Syllabus

1. Communication Behaviour:

  • Explain the Communication Process including communication media, noise and perception.
  • Examine communication behavioural styles including transactional analysis, assertive, aggressive and passive behaviour.
  • Appreciate how groups and teams develop, types of roles and the factors that influence group communication.

2. Facilitation Skills:

  • Define facilitation in a group communication context.
  • Practice active listening.
  • Explore conflict management and consensus building.

3. Decision-making and Creative Thinking Tools:

  • Appreciate the decision-making process.
  • Introduce and explore the concept of creativity.
  • Display creative thinking tools like Brainstorming, Nominal Group Technique, Mindmapping and De Bono's Six Thinking Hats.
  • Types of reasoning, making arguments and counter-arguments and critical thinking.

4.  Effective Presentations:

  • Awareness of types of presentations.
  • Appreciate the structure of an audience-centred presentation.
  • Demonstrate competent and effective use of communication aids.
  • Outline strategies for managing anxiety.  


Coursework & Assessment Breakdown

Coursework & Continuous Assessment
100 %

Coursework Assessment

Title Type Form Percent Week Learning Outcomes Assessed
1 Group Project creative exercise e.g. forming a company Coursework Assessment Group Project 30 % OnGoing 1,2,3,4
2 Presentation using Communication Aids Coursework Assessment Performance Evaluation 30 % Week 10 1,3,4
3 Continuous Assessment: games, activities & role plays Coursework Assessment Assessment 15 % OnGoing 1,2,3
4 Reflection Exercise Coursework Assessment Essay 25 % End of Semester 2,3,4

Full Time Mode Workload

Type Location Description Hours Frequency Avg Workload
Tutorial Flat Classroom Problem-based Learning 2 Weekly 2.00
Lecture Flat Classroom Theory 1 Weekly 1.00
Independent Learning UNKNOWN Self Study 3 Weekly 3.00
Total Full Time Average Weekly Learner Contact Time 3.00 Hours

Required & Recommended Book List

Recommended Reading
2009-11-01 The Business Skills Handbook Chartered Institute of Personnel & Development
ISBN 1843982188 ISBN-13 9781843982180

Employers are criticizing the lack of transferable skills that new graduates have and the pressure is on for business schools to produce graduates with employable skills. UK 'Widening Participation' initiatives have also resulted in students with a wider variety of learning experiences and abilities. "The Business Skills Handbook" will equip business students with the study skills, interpersonal skills and professional skills that they need for successful study and employment. The text is packed with examples and case studies relevant to a range of business settings, including HRM, marketing and finance, so that students can truly understand how the skills they are learning apply in practice.

Recommended Reading
2016-07-12 Essential Study and Employment Skills for Business and Management Students Oxford University Press
ISBN 0198724004 ISBN-13 9780198724001

Essential Study and Employment Skills for Business and Management Students offers a comprehensive, one-stop guide that will equip you with all the necessary skills needed to enhance your success both during university and in your future working environment. It covers all the core areas associated with business and management degrees, and offers a unique focus on employability to ensure that you can translate the skills you acquire into professional practice.

This third edition has been fully revised to include a new group activity in each chapter, as well as updated activities throughout to reinforce the skills introduced in each chapter. The content and structure of the book has been updated to focus more effectively on core areas such as the use of quantitative data, and the development of professional skills and employability.

With the main focus of the book firmly on active experimentation and reflection, Essential Study and Employment Skills for Business and Management Students remains unparalleled as a resource to support, encourage, and develop business and management students throughout their time at university and beyond.

Online Resource Centre:

For students:
Selected activities from the text (including templates to complete online)
Answer guidance on writing style and using a narrative approach
Critical incidents log
Excel workbook to provide additional support in areas such as constructing pie charts, bar charts, and line charts
Information on using Excel in data analysis
Web links
YouTube channel featuring relevant videos on skills, including interviews with students and graduates that accompany the book

For lecturers:
PowerPoint slides

Module Resources

Non ISBN Literary Resources

Posing Problems 5th ed McCann, M. Mannion, U. 2011

Communications for Business 4th edition  McClave, H 2008 Gill & MacMillan

Critical Thinking Skills Cottrell, S. 2005  Palgrave Study Skills

URL Resources



Other Resources

Library based resources; newspapers, journals and databases.

Games, case studies and role plays.


Additional Information